We make it a point to keep our conversations clearly worded, and useful as advice. Whether it's about gameplay, comments on features, or reporting a technical problem, our team will read every message carefully and respond in letters that are easy to understand. We aim to steer clear of jargon and provide simple guidance only.

You can contact us regarding:

• Questions about how Astronaut works
• Suggestions for new features or improvements
• Reporting glitches or unusual game behavior
• Clarifying responsible play tools and settings

We do not process real-money payments or offer financial services, so inquiries about deposits, withdrawals, or investment opportunities are outside our scope.

Your privacy is important. We handle all shared information securely and never sell your details. For account-related matters, we may ask for simple confirmation steps to make sure we're speaking with the right person.

We respond in English or Bangla. Depending on the complexity of your request, some matters may require more investigation before we give you a final answer — but we'll always keep you informed of the progress.

Every message is a chance to make Astronaut better. We value constructive feedback and use it to improve the game's performance, clarity, and fun factor for all players.